JOB DESCRIPTION CARE MANAGER!

Job Title:                                Part time Care Manager

Reports to:                            Managing Director / Registered Manager

Salary: £20 per hour

Job Purpose

Are you passionate about care? We are looking for a Care Managers aspiring to be CQC registered. Minimum 1 year experience in managing domiciliary care or supported living for adults with mental health and learning difficulties. Working three days a week.

As a Care Manager you will be responsible for the operational day-to-day management of the services ensuring Luv To Care Ltd continued compliance with all relevant legislation. You will be working in partnership with colleagues in the senior management team to ensure the provision of a high-quality service.

Luv To Care Ltd is a fast-growing agency committed to always delivering quality care. You must show commitment to the agency’s values and culture to provide excellent care delivered professionally with compassion.

Duties & Responsibilities

Key Responsibilities:

• Manage and co-ordinate day-to-day activities within the service.
• Ensure that all services and delivered in accordance with Luv To Care Ltd Policies and Procedures.
• Ensure that services are of the standard set by regulatory agencies like, Care Quality Commission.
• Allocate staff in a way that is cost efficient whilst meeting the demands of our clients.
• Undertake administrative tasks in relation to staff and clients.
• Liaise with external professionals, individuals and families as required to ensure that the needs of the people supported are reviewed regularly and plans developed so that we continue to meet their needs
• Deal with client referrals
• Ensure that appropriate person-centred support arrangements are in place for everyone supported and reviewed, as per policy. Implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement.
• Provide supervision to staff, absence management and disciplinary issues.
• Ensure health and safety requirements are met within services and comply with Health & Safety Legislation.
• Promote and support effective team working through good communication and regular team meetings.
• Identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff.
• Participate in the delivery of training as agreed by the Registered Manager and Learning & Development staff.
• Develop and maintain effective communication systems within the team.
• Ensure regular team meetings are held.
• Ensure regular planning and reviews are carried out for all individuals supported.
• Ensure effective representation and joint working with key agencies, families, and individuals
• Establish and maintain processes for facilitating new referrals.
• Promote the organisation in a positive manner
• Assist with staff recruitment for the service.

Quality Assurance

1. To implement and maintain an effective quality assurance program to promote high quality, best practice, and continuous improvement of services in line with the company’s Quality Assurance Policies.
2. To deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met.
3. To ensure good and safe practice in all activities relating to clients care by putting systems in place to guide, monitor and evaluate care and services provided.
4. To resolve all complaints in accordance with Luv To Care Ltd Complaints

& Compliments Policy.

5. To evaluate services through regular review, annual service user questionnaires, analysis of complaints & compliments etc.
6. To implement Luv To Care Ltd Clinical Governance Framework to continuously improve services, care and support.